Frequently Asked Questions
We’ve Got Answers!
- How can I prove it? - Try it for 60 days and if not 100% satisfied with your results, we will refund your money, no questions asked. You have nothing to lose and everything to gain!
- Is Telvium™ safe to use? - Yes! Telvium™ is 100% all natural. Designed for women so they can safely use it without any side affects; even teenagers can safely use it.
- How does Telvium™ look? - Telvium™ is a semi-clear liquid spray with no smell and does NOT change the color of your hair.
- How should I use the Telvium™ Formula?
It's super simple! Separate the area into individual rows. Spray between each row of the separated hair. Once you are finished spraying the affected area, massage the area for 2-4 minutes. The more you massage, the better, as it helps to stimulate blood circulation to the hair follicles.
Do this twice (2x) daily for between 28 days to 4 months because of the life cycle of hair.
During that time, you should start to see a marked improvement in your hair. It should start to regrow and get longer and stronger. With continued use, you will be amazed at how healthy and strong and thick your hair will become.
- How can I get Telvium™ for free? - Visit our order page where you will find our current special, which allows you to receive free bottles of Telvium™.
- What type of money-back guarantee do I get? - We proudly offer an unconditional money-back guarantee on all of our products. If you are not satisfied for any reason after 30 days of use, return the product within the next 30 days for a full refund (less S&H), no questions asked! We stand behind our 100% money-back guarantee.
- I have a question that is not addressed here. What do I do now? - Go to our contact page and tell us your concern. We will reply to you as soon as possible.
- Will my telephone number be given out to anyone else? - No, your telephone number and other personal information will never be given to anyone else. It is kept in our database for future reference when you make another order. You will only be contacted when we need to verify your order or if there is a problem with the order.
- Can I pay by other methods (e.g., checks, money orders, Paypal, cash)? - We accept online credit card payments and PayPal, no problem. We want to make the ordering process as easy as possible for you. The choice is yours.
- Which credit cards do you accept? - We accept MasterCard and Visa as methods of payment.
- Do you send Cash on Delivery (COD) orders? -Unfortunately, we do not send COD orders, as 80% or more of them turn out to be fraudulent. We apologize for any inconvenience caused by our current policy regarding COD shipments.
- When will my credit card be charged? -Your credit card will be charged once your order has been processed and accepted by our billing department.
- How long does it take to deliver my package? - Delivery time for United States orders using USPS Priority Mail is approximately 2 to 4 business days. All International orders mailed with Global Priority take approximately 7 to 10 business days.
(Business days do not include weekends and holidays). *Please note: all orders shipped to Alaska and Hawaii are sent as international orders.
- How much does shipping cost? - The price of shipping varies depending on the destination. The number of bottles ordered does not affect the shipping cost. These are all flat fees.
SHIPPING TYPE ARRIVAL TIME PRICE United States USPS Priority Mail 2 - 4 business days*$9.95 International Global Priority Mail 7 - 10 business days*$19.95 *Business days do not include weekends and holidays.
- Is my package shipped on the same day that I place my order? - All orders received before 11 AM EST on business days will be shipped out the same day. All orders received after 11 AM EST will be shipped out the following business day.
- Do you deliver to P.O. Boxes? - Yes, we deliver worldwide.
- I'm leaving the country in 2 days. Can I have the product shipped to me overnight? -Unfortunately, due to the large volume of orders we receive, we are unable to ship our packages overnight.
- How discreet is the package? Will other people know what is inside? - Our packages are completely discreet. There is no mention of the content written or shown anywhere on the package, and everything is securely shipped in a small unmarked box.